Privacy Policy
Last Updated: February 8, 2026
At DDCET PREP ("we," "our," or "us"), accessible at ddcetprep.travelatlass.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational platform.
1. Information We Collect
1.1 Personal Information
When you register on our platform, we collect the following information:
- Full Name - To identify you and personalize your experience
- Email Address - For account verification and communication
- Phone Number - For account security and important notifications
- College Name - To understand our user demographics
- Current Semester - To provide relevant content
- Password - Stored securely using industry-standard encryption
1.2 Payment Information
When you purchase a course, payment processing is handled securely by Razorpay. We do not store your complete credit card or banking details. We only store:
- Transaction ID and payment status
- Purchase date and amount
- Payment method type (UPI/Card/NetBanking)
1.3 Usage Information
- Login history and session information
- Course access and progress tracking
- Test scores and performance analytics
- IP address and device information
- Browser type and operating system
2. How We Use Your Information
We use your information for the following purposes:
- Account Management - Create and manage your account
- Course Delivery - Provide access to purchased courses and materials
- Communication - Send important updates, notifications, and support
- Security - Prevent fraud and unauthorized access (single device login enforcement)
- Analytics - Improve our platform and services
- Legal Compliance - Comply with legal obligations and enforce our terms
3. Single Device Login Policy
⚠️ Important Security Feature: For account security and to prevent unauthorized sharing, we enforce a single device login limit. When you log in from a new device, your previous session will be automatically terminated. This helps protect your account and prevents unauthorized access.
4. Data Security
We implement robust security measures to protect your information:
- Passwords are encrypted using bcrypt hashing
- Secure HTTPS connection (SSL/TLS encryption)
- Session tokens for authentication
- Regular security audits and updates
- Restricted database access
- Secure file storage with access controls
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to delete your account, please contact us at support@ddcetprep.travelatlass.com.
6. Information Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Payment Processing - With Razorpay for secure payment processing
- Legal Requirements - When required by law or to protect our rights
- Service Providers - With trusted partners who assist in operating our platform (under strict confidentiality agreements)
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Keep you logged in to your account
- Remember your preferences
- Analyze platform usage and performance
- Improve user experience
You can control cookie settings through your browser, but some features may not work properly if cookies are disabled.
8. Your Rights
You have the right to:
- Access - Request a copy of your personal information
- Correction - Request correction of inaccurate data
- Deletion - Request deletion of your account and data
- Opt-out - Unsubscribe from promotional emails
9. Children's Privacy
Our platform is intended for users aged 16 and above. We do not knowingly collect information from children under 16. If you believe we have collected information from a child, please contact us immediately.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
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